The safe way to clean timber floors
A timber floor keeps its looks when the cleaning is gentle and consistent. Here is the plain, safe routine for an oiled or lacquered floor in a New Zealand home, and the small habits that protect it between cleans.

Sweep or vacuum first to lift grit, then damp-mop with a pH-neutral wood-floor cleaner and a well-wrung mop so the floor is barely damp. Skip vinegar, steam mops and harsh cleaners, and wipe up spills as they happen.
The cleaner we'd reach for: FirstFloor Wood Floor Cleaner Concentrate →
Sweep or vacuum first
Grit is what scratches a floor, so lift it before you do anything wet. A soft broom, a dust mop or a vacuum on a hard-floor setting a couple of times a week keeps the fine sand and grit from being ground into the finish underfoot.
The everyday routine
When the floor needs more than a sweep, damp-mop it with a pH-neutral wood-floor cleaner and a well-wrung mop, so the boards are barely damp and dry quickly. Skip the bucket of sudsy water, and never leave the floor wet. That routine suits both oiled and lacquered floors.
FirstFloor Wood Floor Cleaner Concentrate
Our own concentrate, suitable for oiled and lacquered floors. One 1L bottle makes up to 40 litres.
Match the extra step to your finish
Cleaning is the same for both finishes, the upkeep is where they differ. An oiled floor gets a maintenance-oil top-up in the busy areas now and then. A lacquered floor gets a refresher between professional recoats to bring back the sheen. If you are not sure which finish you have, a quick water-drop test will tell you.
Habits that protect the floor
Most of the work is done off the mop. Felt pads under chair and table legs stop the scratches, a doormat at the door catches the grit before it lands, and wiping up spills as they happen keeps water out of the joints. Small things, but they do more for a floor than any product.
Common questions
How often should I mop a timber floor?
Only when it needs it. Sweep or vacuum a couple of times a week, and damp-mop with a neutral cleaner when the floor looks like it needs more than that. Over-mopping puts more water on the floor than it needs.
Can I use the same cleaner on oiled and lacquered floors?
Yes. A pH-neutral wood-floor cleaner suits both. The difference is the extra step: oiled floors get topped up with maintenance oil, lacquered floors get a refresher between recoats.
Is a steam mop safe if I am quick with it?
We would not use one on timber. Steam forces heat and moisture into the boards and can damage the finish and the wood. A barely-damp microfibre mop does the job without the risk.
What is the safest cleaner to use?
A pH-neutral cleaner made for wood floors. It lifts everyday dirt without the acid, alkalinity or residue that can dull a timber finish over time.
Get the right cleaner for your floor
Shop a pH-neutral wood-floor cleaner, or ask us what suits your finish.