Frequently Asked Questions

Sweep or vacuum regularly to remove grit.
In most NZ homes, weekly cleaning is enough.
Use a dedicated wood floor cleaner designed for timber floors.
For oiled or waxed floors, occasional maintenance oil helps protect the surface and even out wear.

Yes. These products are safe for engineered oak flooring commonly used in New Zealand homes.
They clean effectively without damaging the factory finish or affecting floor stability when used as directed.

If the finish is still intact, sanding is not required.
Maintenance products can refresh the surface and restore depth of colour.
This is often all that’s needed before considering recoating.

Regular cleaning and maintenance helps reduce everyday wear.
No timber floor is scratch-proof, but a well-maintained finish lasts longer.
Protect high-traffic areas and clean spills promptly.

Yes. These products are safe for lacquered timber floors.
They clean without leaving residue or softening the lacquer.
This helps keep the floor looking fresh between recoats.

Dry clean weekly to remove dust and grit.
Wet clean only when needed using a suitable timber floor cleaner.
Maintenance products are usually applied every few months, depending on traffic.

If the floor looks dirty, it needs cleaning.
If it looks dull but still feels sealed, maintenance is usually enough.
If water no longer beads on the surface, recoating may be required.